When you create a LOLA Staffing account, request information, subscribe for a service, or otherwise actively send us data on our Site and App, we collect such data including, but not limited to, your user name, password, first and last name, email address, mobile phone number, street address, gender, bank details, proof of right to work in the UK, and any other data included in a submitted profile. Payment information (inclusive of credit card number and related verification information) shall be temporarily retained to facilitate the processing of payments. The business does not store card details.
In addition, LOLA Staffing may collect and analyse non-personal identification information about Users whenever they interact with our Site and App. Non-personal identification information may include the browser name, the type of computer operating system, type of mobile device and other similar information. We may automatically record and analyse actions taken on the Site and App including, but not limited to, date and times of use, clicks, page views, the amount of time you spend on each page, and search queries.
LOLA Staffing reserves the right to keep any materials in a deleted account as necessary to preserve and protect its rights as allowed by law (for example, to preserve records of a dispute) or to comply with its obligations under law. A User may disable an account; however LOLA Staffing must preserve business and employment records pertaining to that account to comply with its obligations under law.
How we use collected information
If you register your details with us, we may use the details you have given us, together with details of how you use our Site and App as follows:
- to provide our service;
- to respond to your queries and requests;
- to send you messages;
- to contact you regarding Jobs;
- to process your Jobs’ timesheets;
- to process your payments;
- to manage and improve our services;
- to understand statistical data about user browsing actions and patterns, which does not personally identify you.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.
By creating an account on our App you subscribe to our email newsletters. If you wish to opt-out of receiving these communications, please access the “Unsubscribe” link that is available on all such communications.
This is different to messages and email communications we sent you regarding Jobs and other communications that are crucial for us to be able to provide our service to you.
Updating your personal information
If you want to modify or update your registered details at any time, you can do so through your LOLA Staffing account on the App. If you have any difficulty doing so you may inform us of any changes in your personal information, and we will update or modify your personal information accordingly.
Your acceptance of these terms
By using our Site and App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site and App. Your continued use of the Site and App following the posting of changes to this policy will be deemed your acceptance of those changes.